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Customer Feedback

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Collect customer feedback to build what matters

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What is Customer Feedback?

Customer Feedback turns your happy customers' voices into the most powerful conversion tool on your website. Instead of pushing brand claims that buyers tune out, it collects authentic video, photo, and text testimonials—and puts them right where strangers decide. The result? Peers sell for you, not your pitch.

Set-up takes minutes. Connect existing review sources like Google, G2, or Capterra, or invite customers to record a quick 30-second video. The AI engine then tags every voice and automatically surfaces the right story for each visitor, addressing their specific objection at the perfect moment.

Embed branded widgets—Walls of Love, sliders, ratings—on pricing pages, checkout flows, or landing pages. Watch which voices drive conversions, and double down on what works. Founders who add just one peer voice see a 15%+ uplift on average. No complex integrations, no heavy dashboards, just peer proof that works.

How to use Customer Feedback

  1. 1

    Sign up for free and connect a review source (Google, G2) or send a capture link to happy customers.

  2. 2

    Customers record a 30-second video or leave a text/photo testimonial; they retain control to review or revoke.

  3. 3

    Let the AI automatically tag and surface the most relevant testimonials for different visitor segments.

  4. 4

    Pick a widget (wall of love, slider, rating) and customize its branding to match your site.

  5. 5

    Copy the embed code and paste it onto your pricing page, checkout, or landing pages. Monitor performance.

Key features

Capture video, photo, and text testimonials with 30-second flows that feel like a thank-you

Import verified reviews from Google, G2, Capterra and 10+ sources automatically

AI surfaces the right customer voice for each visitor’s objection in real time

Embed Walls of Love, sliders, ratings on any page (pricing, checkout, landing) in seconds

Live in under 5 minutes from signup to first widget, no coding required

Use cases

  • A SaaS startup embeds a wall of love on their pricing page and sees a 15%+ lift in conversions.
  • An e-commerce website shows verified Google reviews on product pages to increase trust and reduce bounce.
  • A founder collects quick video testimonials from beta users and embeds them on the landing page to attract investors.
  • A digital product creator places a rating widget on the checkout page to alleviate last-minute hesitations.
  • A marketer imports G2 reviews and uses AI to show different testimonials to first-time vs. returning visitors.

Best for

FoundersStartup ownersSaaS brandsConversion optimizersE-commerce managersMarketing teams

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Frequently asked questions about Customer Feedback

Common questions to help you decide if Customer Feedback is right for you.

Customer Feedback is a tool that captures and embeds real customer testimonials (video, text, ratings) on your website. It helps founders turn social proof into conversions by letting peer voices sell instead of brand claims.

Most tools showcase what founders want; Customer Feedback is built around peer trust. Its AI matches each visitor with a relevant customer story, overcoming objections at the right moment—so strangers feel they belong before they buy.

Under five minutes. Import reviews from Google/G2 or send a capture link, choose a widget, and paste the embed code onto any page. Works with Webflow, Framer, WordPress, custom stacks, and more.

Yes, both you and your customer stay in control. The AI suggests high-converting voices; you approve what gets shown. Customers can also review, edit, or revoke their testimonial anytime.

Absolutely. Customers can record video or photo testimonials in 30 seconds on any device. Video and photo voices typically convert 2–3x harder than text alone, making visitors instantly feel they belong.

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