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Octopods

Connect 15+ messaging channels to Intercom or HubSpot

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What is Octopods?

Octopods is an omnichannel messaging integration that brings WhatsApp, Telegram, Instagram, SMS, TikTok, Twilio, and 15+ other channels directly into your Intercom or HubSpot inbox. It works natively inside these platforms, so your team can manage all customer conversations without switching between apps or adding a separate inbox.

Because Octopods is built on official, secure APIs, Fin AI, Breeze AI, bots, workflows, and automations function across all connected channels. Managers gain full visibility with analytics on response times, volume, and workload—all within the familiar Intercom or HubSpot interface.

Trusted by over 5000 teams, Octopods supports customer service, sales follow-ups, and omnichannel strategies without migration or new tools.

  • Native Intercom and HubSpot integration
  • Official APIs with enterprise security
  • Works with existing automations and AI
  • Unified analytics across channels

How to use Octopods

  1. 1

    Sign up for Octopods and connect your Intercom or HubSpot account

  2. 2

    Add messaging channels like WhatsApp, Telegram, or SMS via official integrations

  3. 3

    Configure channel settings to map into existing support workflows

  4. 4

    Manage all conversations directly from your Intercom/HubSpot inbox with AI and automation

  5. 5

    Monitor performance and team analytics across channels inside your platform

Key features

Connect 15+ messaging apps (WhatsApp, Telegram, SMS, etc.) to Intercom or HubSpot

Native integration inside Intercom/HubSpot; no separate inbox or app needed

Fin AI, Breeze AI, bots, and workflows work across all connected channels

Analytics and visibility for conversations, team workload, and response times

Built on official, fully verified APIs with enterprise security and compliance

Use cases

  • Customer support teams handle queries on any messaging app without leaving Intercom
  • Sales teams follow up on leads via WhatsApp or Telegram while keeping conversations synced in HubSpot
  • Support managers gain unified visibility into response times and workload across all channels
  • Businesses implement an omnichannel strategy using existing Intercom/HubSpot workflows

Best for

Customer service teamsSales teamsIntercom usersHubSpot usersSupport managersOmnichannel support teams

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Frequently asked questions about Octopods

Common questions to help you decide if Octopods is right for you.

Octopods is an integration that connects messaging apps like WhatsApp, Telegram, and SMS to Intercom or HubSpot, allowing teams to manage all customer conversations in one place.

It supports WhatsApp, Telegram, Instagram, SMS, TikTok, Twilio, and 15+ other channels. A full list is available on the official website.

No, setup is designed to be easy—no migration or new inbox required. Most users can connect channels quickly, and support is available if needed.

It unifies conversations, enables AI and automation (Fin AI, Breeze AI) across channels, and provides analytics inside your existing Intercom or HubSpot workflow.

Pricing details are available on the Octopods website. You can schedule a call or visit the pricing page for current plans.

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