What is Heyo?
Heyo is a human-first livechat widget designed for real conversations, not automated workflows. Unlike chatbot-driven solutions, Heyo prioritizes genuine human interaction, allowing you to show your users there's a real person behind your business.
With features like threaded replies, emoji reactions, and video profiles, Heyo makes chatting feel natural and personal—just like the messaging apps your users already love. You can proactively reach out to visitors during critical moments (like checkout or onboarding), bookmark important feedback, and use quick reply shortcuts to save time on recurring questions.
Heyo integrates seamlessly with tools like Slack and Telegram, supports multiple languages, and offers customizable styles and behaviors via a powerful SDK. Whether you're a product manager gathering user insights, a bootstrapped founder building trust, or a sales team engaging leads, Heyo helps you connect in a meaningful way.
Installation is a breeze with two-click integrations for platforms like WordPress, Shopify, React, and many more—no code required. With affordable pricing (including a free Hobby plan) and hosting in the EU, Heyo makes human-first communication accessible to everyone.
How to use Heyo
- 1
Install the widget with a two-click integration for your platform (e.g., WordPress, Shopify).
- 2
Customize the chat style, colors, and behavior via the settings or SDK.
- 3
Record a short video intro and write a bio to personalize the widget.
- 4
Set up proactive messaging alerts for visits to key pages like pricing or checkout.
- 5
Invite team members and connect Slack or Telegram for real-time notifications.
Key features
Threaded replies and emoji reactions for natural, chat-like conversations
Proactive messaging to engage visitors at key moments like checkout
Video profile with a personal bio to show the real you
Bookmark messages to save and tag important feedback or testimonials
Slack and Telegram integrations to never miss a customer message
Use cases
- Product managers gather raw user feedback during beta testing or feature validation
- Bootstrapped founders build personal connections to understand early users' needs
- Sales teams engage hot leads on pricing or checkout pages to answer last-minute questions
- Support agents resolve issues quickly with threaded replies and emoji reactions
- Solopreneurs offer a human touch without hiring a full support team
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Frequently asked questions about Heyo
Common questions to help you decide if Heyo is right for you.