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What is NetSense NMS?
NetSense NMS gives ISPs complete control over their networks, from core infrastructure to in-home WiFi. It delivers real-time monitoring, proactive fault detection, and intelligent automation to simplify operations, prevent downtime, and provide clear, actionable insights—all through a cloud-based platform built by network experts.
How to use NetSense NMS
- 1
Sign up for NetSense NMS and access the cloud platform.
- 2
Deploy the NetSense agent on a host machine in your network.
- 3
Connect your OLTs, switches, and ONUs via supported vendor integrations.
- 4
Configure device zones, custom alerts, and user access controls.
- 5
Use the executive dashboard for real-time monitoring and proactive maintenance.
Key features
Real-time monitoring of OLTs, ONUs, switches, and ports.
Proactive fault detection for fiber cuts and partial PON failures.
Remote CPE WiFi management with TR-069/ACS for in-home device control.
Customizable alerts and executive dashboard for actionable insights.
Device zone segmentation for streamlined multi-vendor, multi-region operations.
Use cases
- Detect a partial PON port failure before customers report outages, reducing downtime.
- Field engineers use mobile access with zone-restricted rights to troubleshoot local issues quickly.
- Operations team remotely restarts a faulty ONU or pushes firmware updates without a truck roll.
- Executives monitor network health and subscriber growth via the executive dashboard.
- Support staff identifies whether a customer issue is isolated or part of a larger outage.
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Frequently asked questions about NetSense NMS
Common questions to help you decide if NetSense NMS is right for you.