IntelliChat is an advanced AI chatbot solution designed to enhance customer interactions across multiple platforms including websites, emails, and e-commerce stores. This innovative tool leverages AI to automate and streamline customer support processes, ensuring efficient and effective communication.
Key Features
AI Ticketing System: Converts chatbot dead-ends into structured support tickets, reducing manual workload and improving response times.
AI Email Assistant: Acts as an intelligent first responder, clearing support inboxes with automated responses based on your knowledge base.
WooCommerce Integration: Provides instant answers to common queries like "Where Is My Order?" by integrating seamlessly with WooCommerce product catalogs.
Omnichannel Automation: Connects with website widgets, email autoresponders, WhatsApp, and Facebook Messenger, ensuring a unified communication strategy.
Seamless Human Handover: Facilitates smooth transitions from AI to human agents when complex issues arise, complete with conversation history for context.
GDPR Compliance: Ensures user privacy with built-in GDPR compliance tools, including consent banners and data anonymization options.
MultiLang Support : Intellichat Support English, German, Spanish More to come
IntelliChat empowers businesses to automate document workflows and customer communications, providing a comprehensive solution for modern e-commerce and support environments. With its robust AI capabilities, it reduces agent workload, improves customer satisfaction, and offers a scalable solution for growing businesses.
Intellichat Support